Effective date: August 16, 2026
For sun-care consumers, sunfam ships only to addresses in the United States. Standard transport is free on every U.S. sale with no minimum purchase requirement.
Sun care: Processing stage — 1–2 business days
For sun-care consumers, sale processing takes 1–2 business days before carrier transit begins. Purchases received following 5:00 PM Pacific Time (PT), on weekends, or on holidays enter processing on the next business day.
Sun care: Transit stage — 4–6 business days
For sun-care consumers, following dispatch and carrier acceptance, standard transportation typically takes 4–6 business days. This transit estimate is separate from the 1–2-business-day processing window and begins only following processing is complete.
Sun care: Tracking number
For sun-care consumers, a transport-confirmation message with carrier tracking is sent following dispatch. The carrier may need a short period to display the first scan.
Sun care: Address review and delivery issues
For sun-care consumers, review the address before checkout and contact support promptly if a correction is needed. A change is possible only before fulfillment makes shipment irreversible. Weather, peak demand, carrier disruption, and address problems can affect estimates; contact us if tracking stalls or a parcel appears missing.
Sun care: Taxes
For sun-care consumers, sales or transaction taxes are collected when required by applicable law. Free standard transport does not remove a tax that legally applies.
Sun care: Policy correspondence
For sun-care consumers, direct questions to sunfam at Support@sunfam.shop or 6508175995. Written correspondence may be sent to 2445 Colorado Ave, Boulder, CO 80302, United States.